The Trustee for All About You Business Trust (ABN: 29 461 546 255) (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring the security of your personal information. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) to safeguard the personal information we collect.
This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our clinic, use our services, or interact with our website (youbydrshaunawatts.com.au).
1. Collection of Personal Information
We collect personal information to provide high-quality medical aesthetic treatments and services. The types of personal information we may collect include:
Personal details: Name, phone number, email, and address
Health information: Medical history, allergies, medications, treatment records
Payment details: Billing information, credit card details (processed securely)
Appointment history and preferences
Technical data: IP address, browser type, and usage data when visiting our website
Some information is collected automatically through our website. Sensitive information, such as medical history, will only be collected with your consent, unless required by law.
2. Use & Disclosure of Personal Information
We use your personal information to:
Provide medical and aesthetic treatments
Manage appointments and maintain client records
Process payments and issue invoices
Communicate with you regarding treatments and clinic updates
Comply with legal and regulatory requirements
Improve our services and client experience
We may disclose your personal information to:
Medical professionals within our clinic
Payment processors and financial institutions
IT service providers (for secure data management)
Legal and regulatory authorities (where required by law)
We will never sell or trade your personal information to third parties.
3. Storage & Security of Your Information
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Security measures include:
Encrypted digital records and secure data storage
Restricted staff access to personal information
Secure payment processing systems
While we implement strict security measures, no system is completely foolproof. You share information with us at your own risk.
If your information is no longer required, we will securely destroy or de-identify it in accordance with legal requirements.
4. Accessing & Correcting Your Information
You have the right to access and update your personal information. To request access or corrections, contact us at:
📧 admin@youbydrshaunawatts.com.au
📞 02 4302 8390
📍 The Quarters – 2/960-966 The Entrance Road, Forresters Beach NSW 2260
We will respond within a reasonable timeframe. If we cannot fulfil your request for legal reasons, we will provide a written explanation.
5. Data Breach Notification
If we suspect a data breach, we will assess the situation in accordance with the Notifiable Data Breach Scheme. If a serious breach has occurred, we will notify affected individuals and report it to the Office of the Australian Information Commissioner (OAIC).
If the breach involves health records, we may also be required to notify the My Health Record System Operator.
6. Anonymous or Pseudonymous Services
Where possible, you may choose to access our services anonymously or under a pseudonym. However, this may not be feasible in situations where identification is required for:
- Accurate medical treatment
- Issuing prescriptions or Medicare rebates
- Legal or regulatory compliance
7. Cookies & Website Analytics
We use cookies and analytics tools to improve our website and enhance your experience. These tools help us understand website traffic and user behaviour.
You can adjust your browser settings to disable cookies, but this may affect certain website functions.
8. Marketing & Communication
We may send you emails or SMS messages about services, promotions, or clinic updates, but only if you have consented.
You can opt-out at any time by following the “unsubscribe” link in emails or contacting us directly.
Even if you opt out, we may still send essential communications regarding your appointments or treatment.
9. International Data Transfers
Your personal information may be stored securely in data centres located in Australia or overseas. We only work with international providers that adhere to privacy standards equivalent to the Australian Privacy Principles.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before sharing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and we encourage you to review it regularly.
Your continued use of our services after changes have been posted constitutes acceptance of the updated policy.
Last updated: 10/02/2024
12. Complaints & Contact Information
If you have any privacy concerns or complaints, please contact us at:
📧 admin@youbydrshaunawatts.com.au
📞 02 4302 8390
📍 The Quarters – 2/960-966 The Entrance Road, Forresters Beach NSW 2260
If you are not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
📞 1300 363 992
📬 GPO Box 5218, Sydney NSW 2001
🌍 www.oaic.gov.au
This Privacy Policy is original and compliant with Australian privacy laws. It has been customised specifically for The Trustee for All About You Business Trust to reflect our commitment to protecting your personal information.